1. The Service
Kernelie LLC (“Kernelie,” “we,” “us,” or “our”) provides a family organization service, including calendars, child profiles, health and growth logs, an optional AI assistant, and a parent community, through https://www.kernelie.com and the Kernelie iOS app (the “Service”). These Terms of Service (the “Terms”) form a binding agreement between you and Kernelie LLC. If you do not agree, do not use the Service.
Our Privacy Policy and COPPA Compliance statement explain how we handle personal information and children’s data. They are part of how we operate the Service; please read them.
2. Eligibility
You must be at least 18 years old to create a Kernelie account. The Service is for parents, legal guardians, and other adult caregivers. It is not directed at children, and children may not create their own accounts. If we learn that an account belongs to someone under 18, we may suspend or delete it.
3. Accounts
You are responsible for the accuracy of information you provide, for keeping your password confidential, and for activity on your account. Notify us promptly at support@kernelie.com if you believe your account has been misused. We may refuse, suspend, or terminate accounts that violate these Terms or that we reasonably believe pose a security or legal risk.
To delete your account, contact support@kernelie.com. Some records may be retained as described in the Privacy Policy (for example backups, billing, or legal holds).
4. Child profiles and your authority
When you add a child profile, you represent that you are the child’s parent or legal guardian, or that you have authority from that parent or guardian to create and manage the profile and to invite other caregivers. You are responsible for the information you enter about a child and for who you invite. Do not create a profile for a child without that authority.
Caregivers you invite may see information according to the access you grant. You should invite only people you trust. Kernelie is a coordination tool; it does not create, modify, or replace any legal custody, parenting-time, or educational rights.
5. Acceptable use
You agree not to:
- Use the Service for anything unlawful, or to violate another person’s rights.
- Harass, threaten, defame, or exploit others, including children.
- Post sexual, pornographic, or exploitative content involving minors, or any child sexual abuse material.
- Share another person’s (or a child’s) sensitive information without authority to do so.
- Impersonate Kernelie, a professional, or another user.
- Attempt to access accounts, data, or systems you are not authorized to use, or to disrupt the Service.
- Scrape, harvest, or use automated means to access the Service except ordinary search-engine indexing of public pages we allow.
- Reverse engineer the Service except where that restriction is prohibited by law.
- Use AI features to generate content you then present as professional medical, legal, or therapeutic advice.
We may remove content, limit features, or terminate accounts that violate this section. We may also report illegal activity to law enforcement.
6. Community content
The community (forum) is for adult caregivers. Posts and replies you choose to make public may appear on kernelie.com (including /community pages) and may be indexed by search engines. Do not include a child’s full name, home address, school name in a way that identifies a specific child, or photos you do not have the right to share.
You retain ownership of content you post. You grant Kernelie LLC a worldwide, non-exclusive, royalty-free license to host, display, reproduce, and distribute that content in connection with operating and promoting the Service (including public community pages and moderation). You represent that you have the rights needed to grant this license and that your content does not infringe others’ rights.
We may moderate, edit, refuse, or remove content at our discretion, including content that violates these Terms or our community standards. Moderation does not mean we endorse remaining content or that we will catch every violation.
If you believe community content infringes your copyright, email support@kernelie.com with a description of the work, the URL of the post, your contact information, and a statement that you have a good-faith belief the use is not authorized. We may remove or disable access to the material and, where appropriate, terminate repeat infringers.
7. AI features
Optional AI features (including the assistant, generated insights, and calendar suggestions) produce automated output that can be incomplete, outdated, or wrong. Kernelie is not a healthcare provider, school, lawyer, or therapist. AI output is not medical, mental-health, legal, or professional advice and is not a substitute for a qualified professional or emergency services. You remain responsible for decisions you make, including calendar assignments and information you store.
By using AI features you instruct us to send relevant prompts and family context to our model provider as described in the Privacy Policy.
8. Calendars and third-party services
If you connect Google Calendar, an ICS feed, or your device calendar, you authorize Kernelie to access and sync events as the connection requires. Those providers’ terms apply to their services. We are not responsible for outages, data loss, or changes by third parties. You may disconnect a calendar at any time in settings.
9. Subscriptions and billing
Kernelie offers a free tier and an optional paid subscription, Kernelie Premium, billed on a recurring monthly or yearly basis through kernelie.com (web) or the Apple App Store (iOS). By starting a paid subscription, you authorize us and our payment processors to charge the applicable fee using your selected payment method.
Free trial. New Premium subscribers on monthly and yearly plans receive a one (1) month free trial, unless otherwise stated at checkout. If you do not cancel before the trial ends, the subscription converts to a paid plan and you will be charged the then-current rate for the plan you selected. Any unused portion of a free trial is forfeited when you purchase a subscription, to the extent permitted by the store you used.
Automatic renewal. Subscriptions renew automatically at the end of each billing period unless you cancel before renewal. You are responsible for canceling before the renewal date if you do not wish to continue.
Apple App Store purchases. Payment is charged to your Apple ID account at confirmation of purchase, or after a free trial if you do not cancel. Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period at the then-current rate. You can manage and turn off auto-renewal in your Apple ID account settings after purchase (Settings → Apple ID → Subscriptions), or from Manage in App Store on the Subscription screen in the Kernelie app.
Cancellation. You may cancel at any time:
- Web (kernelie.com): sign in, open your profile menu, choose Subscription, then Manage subscription to open our billing portal and cancel or update your plan.
- iOS (App Store): open Settings → Apple ID → Subscriptions on your device, or use Manage in App Store from the Subscription screen in the Kernelie app.
Web and App Store subscriptions are billed separately. Canceling one does not cancel the other. If you cancel during a free trial, you will not be charged for that subscription period. If you cancel a paid subscription, you keep Premium until the end of the current billing period (or until the end of your free trial, if applicable). After that, the account reverts to the free tier.
Refunds. Subscription fees are non-refundable except where required by law. We do not provide refunds or credits for partial billing periods, unused time, or unused Premium features if you cancel mid-cycle after being charged. Refunds for App Store purchases are governed by Apple’s policies; request them from Apple. Web purchases are handled through our payment provider.
Pricing, trial availability, and plan features may change. We will use reasonable means to notify you of material changes. Continued use after a price change takes effect is acceptance of the new pricing for later renewal periods, unless you cancel before renewal.
10. Intellectual property
Kernelie LLC and its licensors own the Service, including software, design, trademarks, and documentation. We grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the Service for your family’s internal purposes, subject to these Terms. You may not copy, modify, distribute, sell, or create derivative works from the Service except as we expressly allow (for example sharing a public community link).
“Kernelie” and related marks are ours. You may not use them without written permission, except for reasonable factual references (for example a news article or a link to our site).
11. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, KERNELIE LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT CALENDAR SYNC, NOTIFICATIONS, OR AI OUTPUT WILL BE ACCURATE OR COMPLETE.
Kernelie is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease. Health, sleep, growth, and school logs are tools you use; they are not a substitute for professional care. If a child may be in danger or you have a medical emergency, contact emergency services.
Some jurisdictions do not allow certain disclaimers. In those places, warranties last only as long as required by law.
12. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, KERNELIE LLC AND ITS OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS, ARISING FROM YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO KERNELIE LLC FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM OR (B) FIFTY U.S. DOLLARS (US $50). THIS LIMIT DOES NOT APPLY TO LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW, INCLUDING LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE WHERE SUCH A LIMIT IS UNENFORCEABLE, OR FOR FRAUD.
13. Indemnity
You will defend and indemnify Kernelie LLC against claims, damages, and reasonable expenses (including attorneys’ fees) arising from your content, your misuse of the Service, your violation of these Terms, or your violation of law or third-party rights, including claims that you lacked authority to create or share a child profile.
14. Termination
You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms, if we discontinue the Service, or if we reasonably believe we must do so to protect Kernelie LLC or others. Provisions that by their nature should survive (including intellectual property, disclaimers, limitation of liability, indemnity, and governing law) will survive termination.
15. Apple-specific terms
If you download the iOS app from the Apple App Store, you acknowledge that these Terms are between you and Kernelie LLC only, not Apple. Kernelie LLC, not Apple, is responsible for the app and its content. Apple has no obligation to provide maintenance or support. To the extent any warranty is not effectively disclaimed, Apple’s warranty obligation is limited to refunding the app purchase price (if any); Apple has no other warranty obligation. Kernelie LLC, not Apple, is responsible for addressing claims relating to the app, including product-liability claims, legal-compliance failures, and consumer-protection claims. Kernelie LLC, not Apple, is responsible for investigating, defending, settling, and discharging any third-party intellectual-property infringement claim. You represent that you are not located in a U.S.-embargoed country and are not on a U.S. government prohibited-party list. Apple and its subsidiaries are third-party beneficiaries of this section and may enforce it against you.
16. Governing law
These Terms are governed by the laws of the State of California, excluding its conflict-of-laws rules, and by applicable U.S. federal law (including COPPA). Courts located in California will have exclusive jurisdiction, except that we may seek injunctive relief in any jurisdiction. If you are a consumer in a place that requires a different governing law or forum, those mandatory rules still apply.
If a provision is unenforceable, the rest remains in effect. We may update these Terms by posting a new version and changing the “Last updated” date. Material changes will be notified when required (for example in the app or by email). Continued use after the effective date means you accept the updated Terms.
These Terms are the entire agreement between you and Kernelie LLC about the Service and supersede prior agreements on that subject. You may not assign them without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
17. Contact
Kernelie LLC
Email: support@kernelie.com
Web: https://www.kernelie.com