1. Who we are
Kernelie LLC (“Kernelie,” “we,” “us,” or “our”) operates the family organization service available at https://www.kernelie.com and the Kernelie iOS application (together, the “Service”). The Service is designed for parents and other adult caregivers.
Questions about this policy, account help, and deletion requests: support@kernelie.com.
2. Who this policy covers
This policy applies to personal information about (a) adult account holders and invited caregivers, and (b) children whose profiles an adult creates or manages in the Service. We do not offer accounts to children under 13. How we treat children’s information is described in Section 12 and in our COPPA Compliance statement.
3. Information we collect
We collect the categories below. We do not ask for your phone number or home address.
Account and profile
- Email address, name, password or authentication credentials, and optional profile photo.
- Account preferences (for example notification settings and selected child).
Family and child profiles (provided by you)
- Information you enter about a child, which may include name, date of birth, grade, gender, and activity types or tags you choose.
- Caregiver names, emails, and roles when you invite family members to a child’s profile.
Calendar and coordination
- Events you create in Kernelie (title, time, location, description, assignees, viewers, recurrence).
- If you connect a calendar: events imported from Google Calendar, an ICS feed, or your device calendar (EventKit on iOS), plus connection identifiers needed to keep those calendars in sync.
Health, growth, and school records
- Information you log, such as sleep, mood, activity, nutrition, height/weight, health notes or conditions, academic courses and grades, and extracurricular activities.
- Scores and summaries we compute from that logged data.
Kernelie is not a healthcare provider and is not a covered entity or business associate under HIPAA. Health-related notes you log are family records you create, not a medical chart we maintain for a clinician.
Community
- Forum posts, replies, nicknames, and votes. Public community pages may display moderated posts and replies to anyone on the internet, including search engines.
AI features
- Prompts and conversation content you send to the assistant, plus the family context the feature needs to answer (for example child names, upcoming events, or logged health/growth data you already stored).
- Outputs we generate (insights, calendar match suggestions, moderation flags).
Payments
- Subscription status and entitlement. Card numbers are processed by Apple (App Store) or our web billing provider (RevenueCat and its payment processor). We do not store full payment card numbers.
Device, usage, and support
- IP address, browser or app version, device type, crash and diagnostic logs.
- Push notification device tokens on iOS.
- Messages you send to support, including the email address you provide.
- Analytics events (for example sign-up and feature use) via PostHog.
4. How we use information
- Provide, maintain, and secure the Service, including sign-in and family sharing.
- Show calendars, health and growth records, and community discussions you participate in.
- Send in-app and push notifications you enable (replies, assignments, reminders, calendar suggestions).
- Generate optional AI insights, assistant replies, and calendar suggestions when you use those features.
- Process subscriptions, prevent fraud, and comply with law.
- Understand product usage and improve Kernelie (aggregated or de-identified where practical).
- Respond to support requests and enforce our Terms of Service.
We do not use children’s profile information to market to children.
5. Artificial intelligence
Some Premium features send content you provide — and relevant family context already stored in Kernelie — to a large language model operated by Google (Gemini) so we can return an answer, insight, or suggestion. We use this to power the assistant, generated insights, calendar matching, and (for administrators) forum tools. Model providers process that content to fulfill the request. Do not put secrets in prompts that you would not store in Kernelie. AI output can be wrong; it is not medical, legal, or professional advice.
6. How we share information
We share information with the people you choose (for example a caregiver you invite, or an event assignee) and with service providers who process data for us, including:
- Supabase — hosting, database, and authentication.
- Google — Gemini for AI features; Google Calendar if you connect that account.
- Apple — App Store billing and iOS push notifications.
- RevenueCat (and its payment processor) — subscription status on web and iOS.
- PostHog — product analytics.
- Resend (or similar email providers) — transactional email such as support and calendar notices.
- Vercel — website hosting.
We may also disclose information if required by law, to protect Kernelie LLC or others from harm or fraud, or in connection with a merger, acquisition, or sale of assets, with notice where required.
We do not sell your personal information and we do not share it for cross-context behavioral advertising as those terms are used under California law.
7. Cookies and similar technologies
The website uses cookies and local storage that are needed to keep you signed in and remember basic preferences. We also use PostHog, which may set cookies or similar identifiers to understand how the Service is used. You can block cookies in your browser; some features (especially sign-in) will not work without them. The iOS app uses local storage and tokens on device rather than website cookies.
We do not use Flash cookies.
8. Retention
We keep account and family data while your account is active. If you delete a child profile, related records are removed from the live Service subject to backups and legal holds. If you ask us to delete your account, we delete or de-identify personal data that we do not need to keep for security, dispute resolution, tax, or legal compliance (for example limited billing records). Public community posts may remain visible unless you or we remove them under our moderation rules.
9. Security
We use industry-standard measures such as encrypted connections (HTTPS), access controls, and hashed credentials. No method of transmission or storage is completely secure. Please use a strong unique password and limit caregiver invitations to people you trust.
10. Your choices and rights
Depending on where you live, you may have the right to:
- Access or receive a copy of personal information we hold about you.
- Correct inaccurate information in the app (profiles, events, logs) or by emailing us.
- Delete your account or a child’s profile by using in-app controls or emailing support@kernelie.com.
- Opt out of non-essential notifications in settings.
- Disconnect Google Calendar or other calendar connections at any time.
- Disconnect or cancel Premium through Apple or the web billing portal, as described in the Terms.
California (CCPA/CPRA). California residents may request to know, delete, or correct personal information, and to opt out of sale or sharing. We do not sell or share personal information as defined by those laws. We will not discriminate against you for exercising these rights. Submit requests to support@kernelie.com. We may need to verify your identity (for example via your account email). You may use an authorized agent as permitted by law.
EEA/UK. If those laws apply to you, we process data to perform our contract with you, with your consent where required, and for legitimate interests such as securing and improving the Service. You may have rights to access, rectify, erase, restrict, or port data, and to object to certain processing. Contact support@kernelie.com. You may lodge a complaint with your local supervisory authority.
11. International transfers
We and our providers may process information in the United States and other countries. Those countries may have different data-protection laws than your home country. By using the Service you understand that your information may be transferred to the United States.
12. Children
Kernelie is directed at adults. Children do not create their own Kernelie accounts. Information about a child is provided by a parent or legal guardian (or an adult caregiver that parent invites). We do not knowingly collect personal information directly from children under 13. Details, parental rights, and how to request deletion are in our COPPA Compliance statement.
13. Third-party services
If you connect Google, Apple, or another third party, their terms and privacy policies apply to that connection. Links on our site (including public community pages) may go to sites we do not control.
14. Changes
We may update this policy. We will change the “Last updated” date and, for material changes, provide additional notice (for example in the app or by email) when required. Continued use after the effective date means you accept the updated policy.
15. Contact
Kernelie LLC
Email: support@kernelie.com
Web: https://www.kernelie.com